Ordering & Shipping

All orders are shipped next business day from our Queensland warehouse.

Within Australia

Domestic orders are sent by Australia Post. Delivery will be either Parcel Post or Express Post depending on what you chose at checkout.

Parcel Post delivery times are 5-10 days (up to 14 days for SA, NT and WA), while Express Post is 2-4 days (up to 5 days for SA, NT and WA).

For all orders for glasses, or orders that contain glasses:

• Free Australia-wide for Parcel Post
• $7.95 for upgrade to Express Post

For orders that contain only accessories (no glasses included in order):

• $9.95 Australia-wide for Parcel Post
• $12.95 Australia-wide for Express Post

A tracking number will be emailed to you when your order is shipped.

International Orders

Due to the ever increasing costs and paperwork requirements of import tariffs, low-value import charges, and cross-border fees we've made the difficult decision to no longer offer international shipping. 

While we can no longer send orders to international addresses directly, if you've been regularly purchasing from stores in Australia you could consider opening an account with a parcel forwarding service like Queensland-based company SOS Mail.

Incorrect Delivery Address Or Return To Sender Items

Please ensure that the delivery address that you provide to us is correct.

We are charged a "return to sender" postage fee by Australia Post for any parcels sent back to us because of an incorrect or incomplete address, or the if the item hasn't been picked up from the Post Office within 10 business days. 

If an items is returned to us, we will require you to pay the return to sender fee that we've been charged by Australia Post, plus the cost of re-shipping your order to you, before your returned parcel is re-shipped to you.